Conflicts arise constantly in the workplace and the inability to come to a resolution can often lead to violence in the workplace with devastating results. It’s true that unmanaged conflicts and disagreements can harm important working and personal relationships. When managed effectively, conflict can actually promote cooperation and build stronger relationships.

This training course offers practical tips for managing conflict at work and introducing an effective conflict management strategy. Also, you will learn proven strategies that work in a variety of conflict situations from minor disagreements to potentially explosive confrontations. The long-term result for your organization will be less stress, improved teamwork, and cooperation, and increased productivity.