Six Sigma Green Belt (SSGB™) course focuses on providing students with an understanding of the various Six Sigma tools and techniques. These tools and techniques are useful in improving the production process and help to minimize defects in the end product. This course lays greater emphasis on the practical implementation of these tool and techniques
The third-generation technology of UMTS continues to play an important part in the global communication landscape and the delivery of mobile broadband services. In this short course, we aim to provide a comprehensive introduction into UMTS and in so doing, provide an overview of the architectural view of UMTS and explain how it supports circuit
With the continuing role out of 5G, the second generation technologies of GSM and GPRS still play an important part in the global communication landscape. In this short course, we aim to provide a comprehensive introduction into the two systems and in so doing, explain how they support circuit switched voice and packet switched data
Stress has a detrimental effect on performance, it makes people behave inappropriately. In order to cope well at work, skills are needed to learn how to respond well to these difficult situations.
Organizational leadership is a management approach in which leaders help set strategic goals for the organization while motivating individuals within the group to successfully carry out assignments in service to those goals. The course opens by exploring the key leadership skills and how to apply them in the organization. Using this initial analysis, the seminar
Conflicts arise constantly in the workplace and the inability to come to a resolution can often lead to violence in the workplace with devastating results. It’s true that unmanaged conflicts and disagreements can harm important working and personal relationships. When managed effectively, conflict can actually promote cooperation and build stronger relationships. This training course offers
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements are met. This highly interactive customer service training course is designed to provide the foundation for quality customer service and focuses on building life-long customer relationships
So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career, and your life more rewarding and enjoyable. This soft skills training course will teach
A teamwork environment promotes an atmosphere that fosters friendship and loyalty. These close-knit relationships motivate employees in parallel and align them to work harder, cooperate, and be supportive of one another. This training course has been designed to enable you to learn and practice the art of building & forming strong and healthy relationships that
This interactive training course provides an excellent overview of developing a strategic plan and covers the end-to-end strategic business planning lifecycle. You will learn how to formulate a vision/mission, undertake strategic analysis (using internal and external logic), set objectives and KPIs, make decisions, and develop themes for the implementation of a corporate business plan. You
This workshop explores how emotional intelligence (EI) gives leaders a competitive advantage. Learn how it can encourage innovation, accountability, and amazing client service in your organization. Leaders with advanced emotional intelligence have a head start in their lives and careers. They inspire passion and enthusiasm, take action to solve problems, and cope better with change
One of the most repeated phrases you will hear in offices up and down the country is “we don’t have enough time” – to which the response is often “work harder!” – Leading to overtime, stress – and often a poorly done job! Developing techniques to make more intelligent use of time, and to prioritize
This CCNP training course ultimately aims to upgrade the existing networking knowledge of students. Training covers information on the use of advanced routing in implementing scalability for Cisco routers connected to LANs and WANs. By attaining this impressive certification, it demonstrates an extensive networking skillset, which can be applied to a number of professional IT
CCNA certification proves you have what it takes to navigate the ever-changing landscape of IT. CCNA exam covers networking fundamentals, IP services, security fundamentals, automation and programmability. Designed for agility and versatility, CCNA validates that you have the skills required to manage and optimize today’s most advanced networks. The CCNA training course and exam give
Expert Scrum Master Certified (ESMC™) certification is the next step for Scrum practitioners to further demonstrate their expertise in the Scrum framework. Expert Scrum Master Certified practitioners demonstrate their ability to manage complex Scrum projects and scale Scrum to large project teams, programs, and portfolios. Applicants will be awarded the Expert Scrum Master Certified (ESMC™)
The Chief Product Owner makes the day-to-day business decisions in the case of large projects with numerous Scrum Teams and multiple Product Owners. The Chief Product Owner prepares and maintains the overall Prioritized Product Backlog for the large project, using it to coordinate work through the Product Owners of the Scrum Teams. The Chief Product
Scaled Scrum Master Certified (SSMC™)Large projects require multiple Scrum Teams to work in parallel. The Chief Scrum Master is responsible for coordinating activities of multiple Scrum Teams to develop potentially shippable product increments/deliverables. The Chief Scrum Master fosters collaboration and coaches others with the implementation of Scrum for a smooth delivery of the project’s products.
The Product Owner represents the interests of the stakeholder community to the Scrum Team. The Product Owner is responsible for ensuring clear communication of product or service functionality requirements to the Scrum Team, defining Acceptance Criteria, and ensuring those criteria are met. The Product Owner must always maintain a dual view. He or she must
Rapid changes in technology, market demands, and expectations have paved the way for the conceptualization and implementation of Agile methods and values in many organizations. Agile relies on adaptive planning and iterative development and delivery. It focuses primarily on the value of people in getting the job done effectively. SAMC™ Certified Professionals should appreciate the
Scrum Master Certified (SMC®) professionals are facilitators who ensure that the Scrum Team is provided with an environment conducive to completing the project successfully. The Scrum Master guides, facilitates, and teaches Scrum practices to everyone involved in the project; clears impediments for the team; and, ensures that Scrum processes are being followed. Successful candidates will
Scrum Developer Certified (SDC®) is an entry level certification for Scrum Team members and those who interact with any Scrum Team. The objective of this certification is to ensure that Scrum Team members know enough about Scrum to effectively contribute to a Scrum project. The courseware and preparation tools required for the certification exam will
The Scrum Fundamentals Certified (SFC™) course is tailored to help anyone interested in learning the basics of Scrum. This course is included as a part of a Primary lifetime membership. The purpose of the Scrum Fundamentals Certified (SFC™)’ certification exam is to confirm participants have a fundamental understanding of the Scrum methodology.
This course presents the VoLTE/SRVCC signalling for the voice service. It is designed for participants that will work with traces from the IMS/VoLTE networks. The EPS and IMS network architecture and procedures for the voice service in VoLTE solution will be presented, on a level allowing understanding and analyzing SIP and Diameter traces from a
The course explains SIP (Session Initiation Protocol), describes the IMS nodes and architecture and how LTE/EPS serves as an IP-CAN (IP Connectivity Access Network) as described in 3GPP specifications and GSMA (GSM Association) documents. The course also outlines the role of Application Servers in IMS, and how IMS interworks with other networks, e.g. for fixed
You will learn how SIP works within IP-telephony, as well as multimedia solutions, such as presence and Instant Messaging (IM). This course will cover how SIP works both in wireline and wireless solutions and you will need basic knowledge within VoIP and SIP to participate in this course. This is a theoretical training with practical
As telecommunications evolves and becomes increasingly pervasive in society, cybersecurity will need constant vigilance. Security in the era of 5G is going to require continuous assessment and mitigation to ensure that all vulnerabilities and threats are managed proactively. It is important to that we look at security holistically from local to international, from operations to
Most industrialists today wonder how artificial intelligence (AI) is likely to upset their economic model. It must be said that the latest advances in this area: Chatbots, translation automated in real time, Robotic Process Automation and Machine Learning, just to name a few, are showing promise. They open the field of possibilities in matters of
In this course you will learn how to build, compose, deploy and manage Docker containers with Kubernetes, to understand the purpose and theory of Kubernetes, and how to run and manage your containerized applications.
The 3GPP Mobile Systems Overview course describes four generations of 3GPP systems from the voice-centric GSM via UMTS to later developments such as high-speed Mobile Broadband, LTE, IMS, VoLTE and the emerging 5G System. All topics are presented in a comprehensive – yet easily understandable – way. Essential subsystems, nodes and procedures are described. Basic
The main objectives of MEC are: optimization of mobile resources by hosting compute-intensive applications, pre-processing of the large data before sending it to the cloud, enabling cloud services within the close proximity of mobile subscribers, and providing context-aware services with the help of radio access network information. In doing so, MEC enables a wide variety
In order to provide the general context the course briefly introduces the overall roles of all the major 5G Network Functions (NFs), and the outline of the basic 5G traffic cases – the 5G Registration and PDU Session Establishment. The course focuses on the 5G Policy Control Function (PCF), explaining the Policy Control model used
The training course starts with a brief introduction to the 5G system architecture, various dangers, threats and attack scenarios and short introduction to basic cryptographic techniques used in digital communication. This is followed by a presentation of security requirements on the 5G system and recommendations from various organizations. The next parts of the course present
The course outlines the O-RAN architecture and terminology, central functions and concepts like SMO, Non-RT RAN Intelligent Controller, Near-RT RAN Intelligent Controller, O-CU, O-DU, O-RU and O-Cloud. Relevant interfaces are described, along with a few simple use case examples. The motives and objectives for Open RAN are outlined, as well as its relationship to technical
The course describes the physical layer design of NR in terms of OFDM numerologies, radio frames, subframes and slot configurations. The course explains the purpose of, and processing of, physical channels with particular focus on control channels. Reference signals for data demodulation, CSI measurements, and sounding are explained. Layer 1 procedures for synchronization, random access,
Planning, designing and dimensioning comes with its own challenges and Telcos need to be aware of the risks, challenges and opportunities to truly exploit the future of this technology. This 3-day course upskills delegates on the tools and insights needed to prepare for 5G; focusing on how to maximize network capacity, evaluate service quality, optimize
This course presents the interconnection and interworking procedures between 4G Evolved Packet System and 5G System, as specified in the current R16 3GPP standards. The course focuses on the deployment options, UE capabilities, network features, plus procedures for idle and connected mode device mobility and service continuity in a multi-access environment with 4G/5G core networks
The course focuses on the voice/multimedia telephony service under IMS control for networks with 5G deployed. It presents the UE and network features and definitions that guarantee establishment, handling, and service continuity for the telephony service within the 5G ecosystem. Significant parts of the course focus on the interworking between 4G and 5G on the
This course presents the signaling communication within 5G Core Network as specified in the current Rel-16 3GPP standards. In order to provide the general context, the course briefly introduces the network organization, the roles of all the major 5G Network Functions (NFs), the basic 5G use cases (eMBB, mMTC and URLLC), the UE identities, and
We introduce the relevant basics of NG-RAN (Next-Generation Radio Access Network) together with the roles of the various NFs (Network Functions), as defined by current 3GPP R15 standards and emerging R16 additions. The interactions both within the 5GC and between the 5GC and the NG-RAN are also explained.
The course uses a top-down approach starting with a high level description of the functionality of different network entities and the interaction needed between on different interfaces. The layer 3 protocols are then discussed one by one in detail in a logical scenario-based sequence. A number of detailed message-by-message signalling sequences will be presented during
This course provides a thorough overview of the Next-Generation Radio Access Network (NG-RAN) which is part of the 3GPP 5G System. The focus is on Stand-Alone (SA) operation but also Non-Stand Alone (NSA) NR is outlined. The course starts with a brief introduction to the 5G System, followed by a discussion of aspects of the
A 10-day Training Program to provide participants with a strong understanding of Global System for Mobile (GSM) technology, and with the basic knowledge, tools, and methods to plan, design, deploy, and manage GSM networks
The SS7 Signaling in Mobile Networks course explains and describes the world’s most widespread inter-exchange signaling system used in fixed and mobile telecommunication today: Signaling System No 7. It provides the basic ideas and structure of the SS7 protocol stack. Different aspects of various signaling protocols and signaling applications in the telecommunications world are covered.
LTE, or strictly speaking the Evolved Packet System (EPS), consists of the evolved Radio Access Network (E-UTRAN) and the Evolved Packet Core (EPC) as defined in 3GPP technical specifications. The course focuses on the network architecture, nodes and mode of operation of the entire LTE System. It accounts for interfaces, protocols and services provided by
5G Slicing training can help professionals to build a solid career in Telecom Industry and get the best jobs in top organisations. This course is developed by Industry Expert and covers all relevant concepts so that you can apply them at your Work with ease.
This course explains the basic functions in TCP/IP. The focus on this training is set on the protocols within the architecture TCP/IP. The purpose is to make the participants understand what the different protocols do and to have knowledge of other important functions such as routing and DNS. TCP/IP is a technology used in computers
The 5G System Overview provides an overview of the emerging 5G system as defined and standardized by 3GPP, other SDOs (standard development organizations) as well as various industry players and initiatives. The course accounts for the various aspects of the 5G System (Access Network, 5G Core), nodes/functions, interfaces / reference points, basic procedures and main
This fiber optic course is designed for anyone interested in becoming a Fiber Optic Technician. This Fiber Optic Training combines theory and hands-on activities to equip student to work with optical fiber. This course also introduces the student to industry standards governing FTTD (Fiber to the Desk), FTTH (Fiber to the Home), and Distribution Cabling.
Gain unparalleled knowledge, skills and competency to manage the complex technical environments of a data centre facility and the ability to optimise its effectiveness by driving efficiencies. Create a credible business strategy and apply strong leadership to maximise the operational capability of the data centre whilst continuing to meet the on-going demands of the business.
In order to support the typical data centers and the environment with high availability and quality, this course aims to provide end-to-end coverage of the mission-critical infrastructure fundamentals. It provides professionals to achieve the right skills sets and expertise, not from engineering but also design classification and grading concepts which are driven by the industry
Human Resources Management (HRM) is the process of shaping employment relationships in organizations, taking the individual employee level as a starting point. Strategic human resources management focuses primarily on strategy and HR policy issues at the organizational level. This 5-day course will help you learn about the tools and techniques used in drafting and developing HR
The domain of HR innovation with topics ranging from people analytics to enhancing the employee experience with design thinking principles are especially important in the constantly changing, challenging business environment of our age. This training course addresses pressing issues and challenges around how to manage virtual teams and leverage technology to attract and retain a
Employee Relationship Management involves managing the relationship of each employee with the organization and with each other. Employee Relations influences every HR decision made in an organization. The techniques in this training course will enable the creation of a working environment in which all staff is able to contribute their full potential. This will involve
Developing and maintaining a competitive advantage is one of the key challenges faced in the current business environment. Leaders and managers need to create a sustainable environment in which valuing and developing talent is second nature. These concepts must become embedded in the culture of the organization in order for it to succeed. This in-depth
What motivates employees in an organization? Why are they having good or bad moods? How can this be improved? To answer these questions we need to combine the fields of Psychology, Sociology, and Business Administration – and so Organisational Behavior arises. Researchers and practitioners provide us with an intense amount of beautiful concepts that allow
Performance Management is ensuring that the employee and the organization are focused and aligned towards strategic priorities. This training course will show you how to integrate Performance Objectives, Critical Success Factors, and Key Performance Indicators into a performance management system applied by a highly skilled leadership, managerial, and supervisory team. This will enable the top-performing
A properly designed and effective performance management process will require a range of techniques including agreeing objectives, reviewing and monitoring performance, giving feedback, coaching, training, and development, and reward and of the seminar, appraisal itself. This course will demonstrate how these techniques link to the role of HR and the role of the line manager.
HR administrators and officers are constantly requested to expand their existing knowledge and skill set. This course has been developed to enrich the HR professionals’ knowledge in the areas of organizational structures, organizational systems, HR reporting, legal documentation, and employee policies. In addition, the course provides an extensive body of knowledge on the competencies required
This course uses a straight forward methodology which combines the explanation of the HC plan components reaching at the end of the course to a real HC Plan that will be assessed and evaluated. Also, individual exercises, team exercises, and case studies will be used in this course.
Unlock the full potential of your organization’s HR data by becoming an HR Data Analyst and learning practical data analysis skills.
This Balance Scorecard training course provides you with relevant knowledge on how to develop and implement a Balanced Scorecard System. Balance Scorecards course offers a comprehensive overview on the many benefits any organization can extract from the Balanced Scorecards implementation.
This five days course will help you to thoroughly understand all the issues of using and building a Voice over IP Network. We will cover the reasons for using the VoIP technology and we will cover the fundamental of the signaling protocol SIP. SIP is certainly an extensible protocol but all the details are moved
Become a CISSP – Certified Information Systems Security Professional Accelerate your cybersecurity career with the CISSP certification. Earning the CISSP proves you have what it takes to effectively design, implement and manage a best-in-class cybersecurity program. With a CISSP, you validate your expertise and become an (ISC)² member, unlocking a broad array of exclusive resources,
The Mini MBA course is the perfect programme for managers with non-managerial backgrounds that want to boost their career and become a great “All-Round Manager”. Through this intensive project course, you experience real-world situations in which your recommendations and decisions impact the outcome of your project. You also develop a toolkit of templates and productivity
The Project Management Professional (PMP)® is the world’s leading project management certification. Now including predictive, agile and hybrid approaches, the PMP® proves project leadership experience and expertise in any way of working. It supercharges careers for project leaders across industries and helps organizations find the people they need to work smarter and perform better. In
In this course, you’ll explore why creativity and innovation are more important for businesses today than ever before. You’ll examine why and how leading-edge companies have turned conventional business culture models on their heads through embracing creativity and how to protect your organization from being disrupted or left behind in a rapidly evolving business climate.