Six Sigma Green Belt (SSGB™) course focuses on providing students with an understanding of the various Six Sigma tools and techniques. These tools and techniques are useful in improving the production process and help to minimize defects in the end product. This course lays greater emphasis on the practical implementation of these tool and techniques
The third-generation technology of UMTS continues to play an important part in the global communication landscape and the delivery of mobile broadband services. In this short course, we aim to provide a comprehensive introduction into UMTS and in so doing, provide an overview of the architectural view of UMTS and explain how it supports circuit
With the continuing role out of 5G, the second generation technologies of GSM and GPRS still play an important part in the global communication landscape. In this short course, we aim to provide a comprehensive introduction into the two systems and in so doing, explain how they support circuit switched voice and packet switched data
Stress has a detrimental effect on performance, it makes people behave inappropriately. In order to cope well at work, skills are needed to learn how to respond well to these difficult situations.
Organizational leadership is a management approach in which leaders help set strategic goals for the organization while motivating individuals within the group to successfully carry out assignments in service to those goals. The course opens by exploring the key leadership skills and how to apply them in the organization. Using this initial analysis, the seminar
Conflicts arise constantly in the workplace and the inability to come to a resolution can often lead to violence in the workplace with devastating results. It’s true that unmanaged conflicts and disagreements can harm important working and personal relationships. When managed effectively, conflict can actually promote cooperation and build stronger relationships. This training course offers
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements are met. This highly interactive customer service training course is designed to provide the foundation for quality customer service and focuses on building life-long customer relationships
So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career, and your life more rewarding and enjoyable. This soft skills training course will teach
A teamwork environment promotes an atmosphere that fosters friendship and loyalty. These close-knit relationships motivate employees in parallel and align them to work harder, cooperate, and be supportive of one another. This training course has been designed to enable you to learn and practice the art of building & forming strong and healthy relationships that
This interactive training course provides an excellent overview of developing a strategic plan and covers the end-to-end strategic business planning lifecycle. You will learn how to formulate a vision/mission, undertake strategic analysis (using internal and external logic), set objectives and KPIs, make decisions, and develop themes for the implementation of a corporate business plan. You
This workshop explores how emotional intelligence (EI) gives leaders a competitive advantage. Learn how it can encourage innovation, accountability, and amazing client service in your organization. Leaders with advanced emotional intelligence have a head start in their lives and careers. They inspire passion and enthusiasm, take action to solve problems, and cope better with change
One of the most repeated phrases you will hear in offices up and down the country is “we don’t have enough time” – to which the response is often “work harder!” – Leading to overtime, stress – and often a poorly done job! Developing techniques to make more intelligent use of time, and to prioritize
This CCNP training course ultimately aims to upgrade the existing networking knowledge of students. Training covers information on the use of advanced routing in implementing scalability for Cisco routers connected to LANs and WANs. By attaining this impressive certification, it demonstrates an extensive networking skillset, which can be applied to a number of professional IT
CCNA certification proves you have what it takes to navigate the ever-changing landscape of IT. CCNA exam covers networking fundamentals, IP services, security fundamentals, automation and programmability. Designed for agility and versatility, CCNA validates that you have the skills required to manage and optimize today’s most advanced networks. The CCNA training course and exam give
Expert Scrum Master Certified (ESMC™) certification is the next step for Scrum practitioners to further demonstrate their expertise in the Scrum framework. Expert Scrum Master Certified practitioners demonstrate their ability to manage complex Scrum projects and scale Scrum to large project teams, programs, and portfolios. Applicants will be awarded the Expert Scrum Master Certified (ESMC™)
The Chief Product Owner makes the day-to-day business decisions in the case of large projects with numerous Scrum Teams and multiple Product Owners. The Chief Product Owner prepares and maintains the overall Prioritized Product Backlog for the large project, using it to coordinate work through the Product Owners of the Scrum Teams. The Chief Product